Turn Around Time (TAT):
Due to the custom, made to order nature of our products, please allow up to 14 business days from payment for your order to be ready to ship. If item, you are ordering is an out-of-stock item or special order it could take up to 21 business days.
If you need your order before the 14-business day timeline, please contact us for rush options. Saturday & Sunday are not counted as business days.
Custom Home Décor & Door Hanger TAT:
Current TAT 3-4 weeks.
Orders are created, cut, shipped out, painted, dry time then shipped to you. So please plan accordingly and allow for shipping delays because unfortunately they do happen and are out of my control.
If you are ordering a Drop Ship Order to be painted by you, please do NOT order any custom sublimation/screenprint/DTF items made by Rooted Gypsy in the same order. If you, do you will receive an additional invoice for shipping the drop ship items. I understand making two (2) orders can be a pain but drop shipping is made by my vendor not me. So, you will have addition shipping to pay if this should happen. When invoice for shipping has been paid your drop ship order will be placed. Thank you for understanding.
I do not accept returns, exchanges, or cancellations.
But please contact me if you have any problems with your order.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).